To cancel or amend a booking
- What is the hotel’s cancellation policy?
- How do I cancel a reservation?
- How do I amend my reservation BEFORE I check in?
- How do I amend my reservation AFTER I have checked-in?
We require a minimum of 48 hours prior to the date of arrival to cancel a confirmed reservation. Cancellation is subject to a £15 administration fee. If the cancellation is made with less than 48 hours remaining prior to arrival or a ‘no-show’ you will be charged for a full night’s accommodation.
Please contact us quoting your reference number. All cancellations are subject to our cancellation policy.
If your travel plans have changed and you need to amend your booking immediately, please contact us quoting your booking reference number. Any amendments will be subject to a £15 administration fee. All amendments are subject to availability.
If your travel plans have changed and you need to reduce or extend your stay, we will need a minimum of 24 hours notice. All extensions are subject to availability.